Study Impact of E-HRM On Productivity and Innovation in Pakistan's Service/Manufacturing Sectors with Mediating Role of Knowledge Management and Moderating Role of Organizational Climate.


  • Syeda Nazneen Waseem Karachi University Business School, University of Karach, Pakistan
  • Sidra Zeeshan Karachi University Business School, University of Karach, Pakistan


e-HRM, employee productivity, knowledge management, organizational climate, pakistan service sector, comparative study, innovation in pakistan sector


The purpose of this comparative study was to investigate the impact of knowledge sharing and management (KS&M) as a mediator between electronic human resource management (EHRM), organizational innovation capabilities (OIC), and employee productivity (EP) in Pakistan's manufacturing and service sectors. The study is important since implementing KS&M is critical for increasing employee productivity and innovation. A survey questionnaire was issued to 303 employees, and a multi-group statistical analysis using SMARTPLS was performed to examine the links between the variables in each sector. The findings revealed that all hypotheses were supported in the overall sample, except H4. The impact of EHRM on OIC was found insignificant in the Manufacturing Sector but significant in the Service Sector. While the impact of KS&M on OIC was insignificant in the Service Sector, it was significant in the Manufacturing Sector. OC x KS&M →OIC was discovered to be insignificant in the Manufacturing Sector but substantial in the Service Sector. The overall sample data, however, demonstrated that the hypothesis was insignificant.